Fees :
No fees will be applied to your order.

Payment :
All our prices are inclusive of VAT.
You can pay by credit card via Paypal.
We accept the following credit cards: VISA, Mastercard and American Express.

Delivery :
All orders are sent by Postnord(Danish Postal Service). We aim to dispatch your order the same day we receive it.
During high season (January-May) processing time may be up to 3 days in busy periods though.

Delivery costs :
Freight costs are 45 DKK (about €6).

We currently only deliver to EU member countries.

Privacy policy :

Why we value your privacy :
We value your privacy as much as we do our own, so we’re committed to keeping your personal and business information safe. We’ll never use your personal information for any reason other than why you gave it, and we’ll never give anyone access to it unless we’re forced to by law.

How we collect information :
We ask for contact information including your name, address, email address, and phone number on our website so that we can process your order.
We also collect your e-mail address, when you sign up for our newsletter.
We have no access to your credit card information.

Where we store your information :
Your information is stored on secure servers in Denmark.

What we use your information for :
Your contact information is used only for order processing.
If you have signed up for our newsletter your e-mail is used for this purpose. You have the option to unsubscribe from newsletters anytime.

Who’s responsible for your information :
Kerneliv.dk
Askebyvej 56
5471 Søndersø
Denmark
VAT-no. : 26396670
E-mail : salg@kerneliv.dk

Who has access to information about you :
When information is stored in our systems, only the people who need it have access. And they have only access to the information they need to do their job.

How to complain :
If you’ve any reason to complain about the ways we handle your personal information, you can contact the Danish Data Protection Agency :

Datatilsynet
Borgergade 28, 5.
DK-1300 Copenhagen K
https://www.datatilsynet.dk/english/

Changes to the policy :
If we change the contents of this policy, those changes will become effective the moment we publish them on our website.